Kifi Free Wi-Fi
Terms & refunds
1. The service
Kifi Free Wi-Fi is a free public Wi-Fi hotspot shared from a private campervan travelling around New Zealand. It is operated by Qi LIANG. By connecting, you agree to these terms and to our Privacy Policy.
2. Free of charge
Access is free. Each device is limited to about 3 Mbps download and 1 Mbps upload, 3 hours per session and 1 GB of download per session. You can reconnect for free after a session ends. When our monthly data budget runs low, speeds may be reduced for all users equally.
3. No guarantee
The Wi-Fi is provided "as is". It depends on where we are, satellite and mobile coverage, weather and power, and it may be slow, interrupted or unavailable at any time. Don't rely on it for emergencies. In an emergency, call 111. We are not liable for any loss arising from use of, or inability to use, the service, except where New Zealand law does not allow that to be excluded.
4. Fair use
You must not use the network to:
- do anything illegal in New Zealand, including accessing or sharing objectionable material
- hack, scan or attack other systems, or try to get around the login page or limits
- send spam, phishing or malware
- harass others or infringe copyright
- disrupt the network or other users.
We may disconnect or block a device that breaks these rules. We may give relevant records to the New Zealand Police or other authorities where the law requires it.
5. Tips
- Tips are a voluntary thank-you for the free Wi-Fi you have already used. No goods, upgrades or extra services are provided in return. Tipping never affects speed, time limits or access.
- You choose the amount, from NZ$3. Prices are in New Zealand dollars (NZD).
- Payments are processed by Stripe. Your card statement will show KIFI WIFI TIP.
6. Refund policy
- If you tipped by mistake, tipped twice, or entered the wrong amount, email web@rockbrain.co.nz within 30 days. We will give you a full refund.
- Tell us the date, amount and the last 4 digits of the card (or the Stripe receipt number) so we can find the payment.
- Refunds go back to the original payment method, usually within 5–10 business days.
- After 30 days, contact us anyway and we will do our best to help.
7. Contact
web@rockbrain.co.nz. We aim to reply within 5 working days.
8. Law
These terms are governed by the laws of New Zealand. Nothing in them limits your rights under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986, where those Acts apply.